Veolia Trash/Recycling Services

Hazelwood's Trash Hauling Service Ordinance

"As a resident of the City of Hazelwood, all one- and two-family residences are required to use Veolia Environmental Services as the trash hauling service.  Please call (314) 567-1800 to obtain this service." (Ord. 3973-08) 

This is a mandated requirement in acquiring a Residential Occupancy Permit in the City of Hazelwood.

Veolia offers the following Basic Service to every home in Hazelwood:

• Two times per week solid waste collection (Basic Service)

• One time per week unlimited recyclables collection (Basic Service)

Veolia offers residents two options for trash collection containers:

• Residents can purchase their own trash containers
• They can rent a 95-gallon trash container from Veolia for $3.35 per month.

Bulky Collections:

• Each contracted household is eligible to receive two (2) bulky collections each year at no additional charge
• Each bulky collection is limited to five (5) items or less with a weight limit of 40 pounds per item
• Additional bulky collections beyond the initial two (2) are available at $15.53 per 2-yard hopper load with same weight restrictions per item

• Clarification:  Vehicle batteries cannot be accepted for disposal in landfills.  They must be taken to an authorized garage or auto parts store for proper disposal.

Effective September 1, 2009,* the new rates are:
(* These prices are subject to change.)

• Basic Service - $20.81 per month

• Basic Service - (Senior/Disabled Citizen) - $12.27 per month

Once a week solid waste and recycling collection available for these rates:
(* These prices are subject to change.)

• Standard Rate - $17.19 per month (21% savings)

• Senior/Disabled Citizen Rate - $10.46 per month

Senior Citizen/Disabled Resident Discount Qualifications

• In order to qualify for the 50% senior discounts, Hazelwood residents must be 62 years of age or older
• The same 50% off discount is available to Head of Household residents who are 100% disabled (as determined by the office of Social Security)
• The following information must be presented to Veolia Environmental Services or City Hall (which can be faxed to Veolia.) Veolia's fax number is (314) 291-5611.

A copy of your driver's license that confirms birth date, name and address
100% disabled Head of Households must provide Social Security Administration documentation
Items can be personally delivered or mailed to this address: Veolia Environmental Services, 13932 St. Charles Rock Road, Bridgeton, MO 63044.

Holiday Pick-Up Schedule

Here's a brief explanation to help clear up any confusion you might have about Veolia's trash pick-up schedule around the six (6) legal holidays of the year, which include the following: New Year's Day (January 1); Memorial Day (last Monday of May); Independence Day (July 4); Labor Day (first Monday of September); Thanksgiving (fourth Thursday of November); and Christmas Day (December 25).

If any of these holidays fall on a weekday between Monday and Friday, Veolia will follow its regular trash and recycling collection schedule on all the days leading up to the holiday. A holiday trash pick-up schedule would be in effect for that day and all days following the holiday until the week ends.  For example, next year, July 4, 2011, will fall on a Monday; therefore, Monday's trash pick-up schedule would roll over to Tuesday, Tuesday's to Wednesday; Wednesday's to Thursday, Thursday's to Friday, and Friday's to Saturday.  The following week would revert back to the regular schedule for trash collection service.

If the holiday falls on a Saturday or Sunday during the weekend, the trash pick-up schedule remains the same for both the week before and the week after. No holiday trash pick-up schedule takes effect.

If you have any questions or issues regarding your trash/recycling waste collection service with Veolia Environmental Services, please call Customer Service at (314) 567-1800.

Recycling Pick-Up Date Changes

On August 3, 2009, Veolia changed the weekly recycling pick-up dates for many Hazelwood residents.  This news was communicated to them through monthly statement stuffers and mailers in order to give everyone two weeks advance notice. 

In an effort to make adjustments and provide better service to Hazelwood residents, Veolia expanded its recycling pick-up schedule to five days a week. Rather than running four or more trucks one day a week, the company is using one truck five days per week.  In addition, the same driver is assigned to this truck Monday through Friday in order for him to become more familiar with the City.

Benefits of using this format:

• Having a recycling truck in Hazelwood every day would enable Veolia to handle any rollovers (misses) much faster
• Cutting the number of trucks running through the City would lessen the wear and tear on local streets
• Allows room for continual growth of Hazelwood's recycling program.

For missed service and other issues, please contact Veolia's Customer Service at (314) 567-1800.

Hazelwood's Recycling Program

In 2008, the City of Hazelwood negotiated a contract with Veolia Environmental Services to provide a 65-gallon recycling cart to every one- and two-family residence in our community free of charge. Most of these carts were delivered last fall.  This has made it easier for people to be more green-friendly and separate recycling items from their regular trash.

Hazelwood residents are now gung-ho about recycling as evident by the fact that Veolia collected 120.83 tons of recyclables in December 2009, an increase of 32.45 tons over the amount for December 2008.  This figure tops the previous record-breaking total of 96.97 tons in October 2008.

Click here for map of Hazelwood's Trash Pickup Days, provided by the GIS department

Click here for map of Hazelwood's Recycling Pickup Days, provided by the GIS department

Click here to view story titled, "City of Hazelwood's Recycling Program Going Strong."

Click here for "Save Our Planet" guidelines on which items are recyclable and hazardous waste